Privacy Policy
Last Updated: January 2026
Arcane Mastery ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at statmisalignfix.info and use our competitive gaming strategy coaching services.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you interact with our website and services.
Information You Provide
- Contact Information: When you reach out to us via contact forms, email, or phone, we collect your name, email address, phone number, and any message content you provide.
- Coaching Inquiry Details: If you inquire about or enroll in our coaching services, we collect information about your gaming background, skill level, specific coaching interests (build optimization, synergy theory, speedrun preparation), and preferred communication methods.
- Account Information: If you create an account to access our community verification features or coaching materials, we collect login credentials, profile information, and preferences you set.
- Build Submissions: When you submit gaming builds for expert review, we collect the build data, game context, and any accompanying notes or questions you provide.
- Payment Information: If you purchase coaching services, we collect billing address and payment details. Payment processing is handled by secure third-party payment processors; we do not store full payment card information on our servers.
Information Collected Automatically
- Website Usage Data: We use analytics tools to collect information about how you interact with our website, including pages visited, time spent, referral sources, and device type.
- Device Information: We automatically collect information about your device, including browser type, operating system, IP address, and unique device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and understand how you use our services. This includes both session-based and persistent cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, deliver, and improve our coaching services and website functionality.
- To respond to your inquiries, requests, and communications.
- To process payments and send transaction confirmations.
- To evaluate and provide expert feedback on submitted gaming builds.
- To send service-related announcements and updates about your coaching engagement.
- To analyze website usage patterns and optimize user experience.
- To maintain the security and integrity of our platform and prevent fraud.
- To comply with legal obligations and enforce our Terms of Service.
- To send marketing communications (only with your prior consent, where required by law).
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance functionality and understand user behavior. These include:
- Essential Cookies: Required for basic website functionality, security, and service delivery.
- Performance Cookies: Help us understand how visitors use our website to improve performance and user experience.
- Preference Cookies: Remember your settings and preferences to personalize your experience.
Most web browsers allow you to control cookies through browser settings. You can refuse cookies or receive alerts when cookies are being sent. However, blocking cookies may affect the functionality of our website and services.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:
- Service Providers: We share information with trusted third-party service providers who assist us in operating our website, processing payments, delivering coaching services, and analyzing data. These providers are contractually obligated to use your information only as necessary to provide services to us.
- Payment Processors: Payment information is shared with secure payment processors to complete transactions. These processors comply with industry security standards.
- Community Verification: With your consent, we may display your submitted builds and expert reviews in our community verification library to showcase coaching quality and expertise. Your personal contact information will not be published without explicit permission.
- Legal Compliance: We may disclose information when required by law, court order, or government request, or when necessary to protect our rights, privacy, safety, or property.
- Business Transfers: If Arcane Mastery is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of information and the purpose for which we use it:
- Account Information: Retained for the duration of your account and for a reasonable period afterward to comply with legal obligations.
- Coaching Records: Retained for the duration of your engagement and for a period of three years thereafter to support service quality and dispute resolution.
- Build Submissions: Retained as long as they are displayed in our community library, unless you request removal.
- Analytics Data: Typically retained for up to 12 months.
- Contact Inquiries: Retained for up to two years unless you request deletion sooner.
You may request deletion of your data at any time, subject to legal and contractual obligations to retain certain information.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
- Right to Restrict Processing: You may request that we limit how we use your information in certain circumstances.
- Right to Data Portability: You may request a copy of your information in a portable format.
- Right to Withdraw Consent: Where we rely on your consent to process information, you may withdraw that consent at any time.
- Right to Object: You may object to certain types of processing, including marketing communications.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure socket layer (SSL) encryption for data transmitted over the internet.
- Access controls limiting employee access to personal information on a need-to-know basis.
- Regular security assessments and updates to our systems.
- Secure storage of sensitive information with industry-standard protections.
While we strive to protect your information, no security system is completely impenetrable. We cannot guarantee absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials.
8. Third-Party Links
Our website may contain links to third-party websites and services that are not operated by Arcane Mastery. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party services before providing your information.
9. Children's Privacy
Our coaching services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Arcane Mastery is based in Budapest, Hungary. If you access our services from outside Hungary, your information may be transferred to, stored in, and processed in Hungary and other countries where we operate. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We implement appropriate safeguards to protect your information in accordance with applicable laws.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a privacy concern, please contact us:
We will respond to your request within 30 days or as required by applicable law.
12. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you an email notification or displaying a prominent notice on our website. Your continued use of our services following the posting of updated terms means you accept and agree to the changes.